Website Terms and Conditions of Sale

Last Updated: August 2025

Welcome to our website. These Terms and Conditions govern your use of this site and apply to the sale of tickets for concerts and events listed on [Your Website Name] (“Site”), which is owned and operated by [Your Business Name] (“we”, “us”, “our”). By using this Site and purchasing tickets, you agree to be legally bound by these Terms.

1. Ticket Sales and Entry

  • All tickets are sold via Ticket Tailor, a third-party platform. By purchasing, you also agree to their Terms and Conditions and policies.

  • Tickets must be presented digitally or printed for admission at the event.

  • Entry is subject to any age restrictions, security checks, and venue policies.

  • We reserve the right to refuse entry if a ticket appears invalid, duplicated, or tampered with.

2. Pricing and Payment

  • All prices are listed in EUR (€) and include VAT where applicable.

  • Payments are processed securely via Ticket Tailor’s integrated provider (e.g. Stripe). We do not collect or store your card details.

  • Ticket prices are subject to change without notice prior to purchase.

3. Refunds, Exchanges, and Cancellations

  • Refunds are only available if:

    • The event is canceled; or

    • The event is significantly rescheduled and you cannot attend the new date.

  • In such cases, you will be notified via email and issued a refund through the original payment method.

  • We are not responsible for personal circumstances preventing attendance (e.g., illness, travel delays).

  • Tickets are non-refundable and non-exchangeable unless stated otherwise or required under Irish consumer law.

4. Ticket Transfers and Resale

  • Tickets may be transferred to another individual unless otherwise stated.

  • You may not resell tickets for profit without our prior written consent.

  • Tickets found to be resold commercially may be voided.

5. Event Alterations and Liability

  • Event line-ups, times, and venues may change due to unforeseen circumstances. We will notify you of any material changes.

  • We are not liable for:

    • External events beyond our control (e.g. extreme weather, pandemics, strikes);

    • Losses arising from travel, accommodation, or other associated costs.

  • Our liability is limited to the face value of the ticket, except where required by law.

6. Conduct and Safety

  • Attendees must behave responsibly and follow all instructions from venue staff.

  • We may refuse entry or remove individuals for:

    • Disruptive or threatening behaviour;

    • Intoxication or illegal activity;

    • Non-compliance with event or venue rules.

  • No refunds will be given in such cases.

7. Website Use and Content

  • All content on this website, including text, images, branding, and layout, is protected by copyright.

  • You may not reproduce or use any materials without prior written permission.

8. Data Protection and Privacy

  • We process your personal data in line with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

  • Please see our Privacy Policy for full details on how your data is collected, stored, and used.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of Ireland. Any disputes arising from your use of the Site or your ticket purchase shall be subject to the exclusive jurisdiction of the Irish courts.

10. Contact Details

For questions, support, or complaints, please contact:

Sonáirí Official
Kingsfurze House, Old Lucan Road, D20KR60
Email: sonairiofficial@gmail.com